Contact

Our shop is located at 905 W Main St, Durham, NC 27701

You will select your day/time for delivery on the product page. When you go to pay for the order, put the recipient's address in the "shipping" section of the check-out process. You will have to put in your address into the billing address category.

Yes! We have 2-day and overnight options on the shipping page. Please allow up to 2 days of processing time from our studio. We are a one-woman show with some admin help so we appreciate your patience!

Absolutely! Use the contact form above to get a quote for corporate events or ongoing business subscriptions in RTP and the Triangle for corporate gifting.

Our curated gift boxes can be personalized with business branding added as well. Use the contact form to customize gift boxes that can be shipped anywhere.

Returned retail merchandise is eligible for exchange or refund of the original payment within 30 days of purchase.

Items must be returned with the original packaging intact, unused and undamaged, in order to be eligible for a return.

Returns outside of the 30-day window may be accepted in exchange for store-credit depending on item and season.

*Order number, credit card/payment info, or receipt are REQUIRED to process a return. We will not be able to find the order in our system otherwise.

Returned retail merchandise is eligible for exchange or refund of the original payment within 30 days of purchase.

Items must be returned with the original packaging intact, unused and undamaged, in order to be eligible for a return. All shipping costs for return will be deducted from refund.

PLEASE SEE BELOW FOR ITEMS ARRIVING DAMAGED.

*Order number, credit card/payment info, or receipt are REQUIRED to process a return.

We try our hardest to package everything (especially breakables) with lots of packaging materials for a safe journey, but sometimes, they still break! If this happens, we MUST be emailed before 30 days of the DELIVERY DATE in order to submit a claim with the shipping agency.

THE EMAIL MUST INCLUDE:

Exterior images of the box from two angles (with at least one showing the shipping label) to show any exterior damage and proof of tracking number and insurance.

One interior image showing proof of packaging (we take one when we ship on our end in case we need to make claims) to see if packaging shifted.

Two images of each damaged item from two angles.

With that we will process your claim through the USPS, which takes 5-10 business days. You are welcome to reorder the item on the website if it is still in stock and we will ship it out again while you wait, or after the claim is accepted, your choice!

For shipping orders, try to email us through the order confirmation email or the above contact form as soon as you can if you need to cancel before we ship out. If shipping has already happened, please note, we do not cover the cost of the shipping or return shipping.

Most shipments are processed same day if the retail shop is open.

Shopify does not have the ability to add items to the order, so if you want to add more items after the first order, place a second order and we will refund the shipping on the second order if you want it sent in the same box. Again, if we have already processed and shipped the order we cannot add those items on however.

If you want to cancel only a portion, we DO have that ability in Shopify as long as the item has not been shipped out already as stated above. Just email us or use the contact form above to let us know.